"Using the Questeq contracted services has provided a
much needed cost-effective solution to our technical support for
end-suers in the district. By using this service we have been able to
resolve user issues in a timely manner and we have been able to provide
more equitable technical service throughout the district."
Director of Technology, Peters
Township School District
“Questeq has been vital in assisting us to prepare our
students and staff for the challenge of implementing technology as a
supplemental instructional tool and facilitating school management and
operation. If you are considering outside support services for
technology, I highly recommend Questeq.”
Superintendent, Cornell School District
“Possibly Questeq’s biggest positive impact for us is on
the use of technology by our teachers. Now that they know our network
and their computers will work, they feel free to design lessons that
better utilize technology in achieving academic goals.”
Superintendent, Riverside School
District
“Questeq’s Help Desk has given us a tremendous tool in
servicing all of our technical service requests in the district.One
simple phone call gets the problem into the system - and in some cases,
the problem is resolved over the phone during the call.”
Director of Technology, Moon Area
School District
“At the end of our first budget cycle since contracting
with Questeq, I already knew that we would realize significant savings
on technology costs – and that the money we spent would be well
invested."
Superintendent, Riverside School
District
“Questeq has two dedicated technicians in the District
on most school days. They handle hardware and software problems, help
field new equipment, prepare technology budget estimates, find the best
priced equipment and software, prepare the e-tech plan and file it with
the state, make wiring recommendations, assist with curriculum
development, and have provided professional training for teachers and
administrators.”
Business Manager, West Allegheny School
District
“With the integration of Ardence in our district, the
biggest advantage over Ghost is the time saved during image update.
Updating the OS or applications using Ghost involves at least half a
day. Using Ardence, we've been able to re-provision machines during a
SINGLE free hour of the school day.”
Network Administrator, Woodford County
Schools
Ardence integration is available
through Questeq
"The Questeq Help Desk has been a huge success in our
district. With the touch of a button I can bring up reports and
accurately present information to district administration. It has
improved communications between the IT Dept. and the teachers, staff
and administrators. It has made our department much more organized,
efficient, and accountable."
Director of Technology, Hollidaysburg
School District
“When new software is needed it's simply streamed to the
machines in minutes. Maintenance time has been cut in a third, freeing
the technology coordinator to be redeployed to other schools so they
can benefit from his expertise. The product is on the cutting edge.
Getting Ardence is the best thing we ever did."
Superintendent, Dibble School District
Ardence integration is available
through Questeq
“In the three years since we have used Questeq Help Desk
Services, the number of technical work orders has decreased by over
50%.”
Technology Director, Steel
Center Area Vo-Tech School
"The Questeq Help Desk has become an integral component
of our overall technology plan. It has significantly improved the speed
at which we are able to identify and fix technology related problems
and provides excellent data to help us determine where we need to
target our limited funds.”
Superientendent, Riverside School
District
